Steps of charging via the App:
The green indicator above the charging cable will switch to blue, showing that charging is in progress. During charging, the indicator will be continuously on in blue and the charging cable is locked by the charging equipment. Do not remove the charging cable from the charging equipment during charging!
Frequently Asked Questions
Application Usage Questions
There are two possibilities:
- Your registration has not yet been completed: You received an email during registration, click on the link in it and choose a unique password. The registration will be considered final after the password selection.
- If you are a regular App user: use the password reminder function
You can also see the chargers of other service providers, but we can provide precise information only for chargers operated by E.ON, and you can start a charging session via the App only for E.ON chargers.
Type and number of charging points, free charging points, precise address, price and route plan.
Yes, you can. For this, use the filter settings in the App and the search function in the top right corner.
In “Charging History” on your Profile page.